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Join Our Team

Don Victor Jewelers, a family-owned jewelry store catering to the Hispanic community & voted coachella Valley’s #1 Jeweler is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing excellent customer service and support to our clients, both in-store and over the phone.

Apply Today

Key Responsibilities:

  • Greeting and assisting customers in-store and over the phone
  • Responding to customer inquiries and resolving any issues or complaints
  • Assisting customers with product selection and purchase
  • Processing transactions and handling cash and credit card payments
  • Maintaining accurate and up-to-date customer records
  • Providing product and company information to customers
  • Ensuring that the store is clean and well-stocked
  • Collaborating with other team members to ensure customer satisfaction

Job Requirements:

  • High school diploma or equivalent
  • 1-2 years of customer service experience
  • Strong verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Ability to multitask and prioritize effectively
  • Strong attention to detail and accuracy
  • Basic computer skills, including proficiency in Microsoft Office
Apply Today

Preferred Qualifications

  • Experience in a retail or customer service role
  • Experience working in a luxury or high-end retail environment
  • Familiarity with jewelry or luxury products
Apply Today

Apply Now

Excellent
Based on 531 reviews
crystal osuna
crystal osuna
2022-11-25
Amazing
Brenda Rockwell
Brenda Rockwell
2022-11-12
Extremely nice and efficient staff. My repair wasn’t as I expected and they sent it back without hesitation! Beautiful pieces and watches, as well great customer service!
Rachelle Hilton
Rachelle Hilton
2022-11-03
What a pleasant place. Everyone was so awesome. I took my 4 grand daughters there to get their ears pierced. Everyone was was so sweet. Thank you all so much for giving my family such a great experience.
Catherine Rodriguez
Catherine Rodriguez
2022-11-02
Marcela coronada is the best very helpful and very good customer service
“The best place for your jewelry purchases & repairs”

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MON-FRI : 10AM-6:30PM
SATURDAY : 10AM-5:30PM
SUNDAY : CLOSED

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