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Sales Associate

Sales Associate Job Duties:

The jewelry Sales associate is responsible for providing outstanding customer service in the Jewelry & Watch Complex. This includes meeting monthly sales on a personal and departmental basis, demonstrating superior product knowledge to customers, and creating a shopping experience that will make the customer feel welcome and comfortable.

Job Duties:

  • Follow The 8 Steps Of Professional Selling (We Will Teach Each Step)
  • Achieve And/Or Exceed Assigned Monthly Sales Goals
  • Process Payments On Accounts
  • Process Jewelry Financing Credit Applications
  • Maintain A Business Professional Company Dress Code
  • Perform Jewelry Cleaning, Engraving, & Ear Piercings
  • Assist In Closing & Opening Store By Following Company Set Procedures
  • Provide The Utmost Customer Service
  • Process Jewelry & Watch Repairs
  • Follow Safety Procedures – Door, Buttons, Safes, Closing, 1 Item At a Time, Etc
  • Cashier Handing Procedures
  • Perform Outbound Marketing – Thank You Cards, Telemarketing & Monthly Campaigns
  • Take Inbound Phone Calls
  • Earn Positive Reviews
  • Attend Company Training Seminars
  • Dependable Attendance & Punctuality
  • Use of Company POS & CRM Systems
  • Perform Duties As Assigned

Job Requirements:

  • High School Diploma Or Equivalent Preferred
  • Minimum of two (2) to three (3) years in a fast-paced customer service role or order management role or office work
  • experience with customers.
  • Proficient computer navigation
  • Fluency In English & Spanish Is Highly Preferred
  • Experience and comfortable with POS & CRM enterprise systems
  • Willingness to agree to and sign agreements related to this role such as, but not limited to: employee handbook, and extended customer information confidentiality agreement

For over 31 years Don Victor Jewelers has been one of the most trusted names in jewelry in the Riverside region. We are a well-established jewelry store that has grown with our community from a small store to a multiple brand jewelry retailer. Don Victor Jewelers is committed to making every customer “feel at home” with our personalized service and our classic to cutting edge jewelry designs. Our years of experience and services have built a legacy of integrity and trust with our customers.

Indio, CA – Hours: 9:30am – 6:30pm

“The best place for your jewelry purchases & repairs”

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