Accounts Receivable Specialist

The purpose of the retail Accounts Receivable Specialist is to provide the highest level of service while maintaining customer accounts up to date and collecting delinquent accounts as needed in a professional manner.

Overview

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What You’ll Do:

Rapid Communication With Collections Agency
Meet Or Exceed Collections Goal
Abide By All State And Federal Credit Collection Regulations As Well As Company Policy
Maintain Proactive communication with Customers in collections
Process Client Payments
Approve Credit Accounts
Maintain Customer Information & Organize Customer Files
Perform other duties as assigned
Assist In Closing & Opening Store By Following Company Set Procedures
Attend Company Paid Training Meetings
Negotiating down payments & terms with Customers
Represent Don Victor Jewelers in small claims court if necessary

What You’ll Bring to Succeed:

High School Diploma Or Equivalent Preferred
Minimum of two (2) to three (3) years in a fast-paced customer service role or order management role or office work experience with customers, independent research, problem-solving, partnering with teams, and using effective interpersonal and communication skills
Previous Experience working with POS & CRM Systems
Proven strong problem solving, analytical and decision-making skills
Must be able to listen, read well, and be detail-oriented in all required tasks
Dependable Attendance & Punctuality

For over 31 years Don Victor Jewelers has been one of the most trusted names in jewelry in the Riverside region. We are a well-established jewelry store that has grown with our community from a small store to a multiple brand jewelry retailer. Don Victor Jewelers is committed to making every customer “feel at home” with our personalized service and our classic to cutting edge jewelry designs. Our years of experience and services have built a legacy of integrity and trust with our customers.

Office Hours:

Indio, CA

10am - 6:30pm (Monday - Friday)

10am - 5:00pm (Saturday)

Closed on Sunday

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